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How does BrightTALK work?
Presenting a webcast?

How it works - Viewers

What is a webcast?

A webcast is an interactive, online audio/visual presentation (live or recorded) with audio and a synchronized slide show. You can also ask questions and vote on relevant issues. BrightTALK Webcasts deliver the audio through your computer, rather than requiring that you listen over a phone line.

What is a channel?

A channel consolidates all the upcoming, live, and previously-recorded webcasts run by the channel owner into a single destination.

Why do I have to join BrightTALK?

You only have to join BrightTALK once to access all of our channels and webcasts. Doing so saves you from having to repeatedly re-register for individual channels and webcasts as you view them. It also gives you a single place to manage your profile and channel subscriptions.

Why do I have to subscribe to individual channels?

It’s for your convenience. You will be asked to subscribe to a channel when you try to watch or attend a webcast. All of your subscribed channels will be listed in your ‘My BrightTALK’ page. If you want to unsubscribe from a channel, simply click the unsubscribe link for that channel in your ‘My BrightTALK’ page.

What happens to my personal information? Is it shared?

We do not share your personal details with any channel owners (or third parties) except for the owners of channels that you subscribe to (and even then, only a small subset of these channels will actually have access to your information).

Can I change what emails I am sent?

Yes. Our email service can send you several kinds of informative emails, including: 1) weekly emails to keep you current on those (and ONLY those) channels you have subscribed to, and 2) reminder emails for webcasts you have pre-registered to attend. If you don’t want to receive some or any emails you can opt out any time in the ‘My Email Preferences’ section of your profile.

Can I view these webcasts on my computer?

Yes. In fact, a phone isn’t required. To view our webcasts all you need is:

- An Internet connection
- Adobe® Flash (free to download and install)
- The ability to stream audio

How do I attend a live webcast?

Once you have subscribed to a channel you can register to attend any of its upcoming live webcasts by clicking ‘Attend’. After confirming that you wish to attend, the system can add the webcast to your computer-based calendar (this step is optional).
We will also email you two reminders: one 24 hours before the event and another 15 minutes before (unless you have chosen not to receive these emails). You attend the live webcast by returning to the channel page and clicking the ‘Enter’ button. You will be able to enter the webcast up to five minutes before it goes live.

What timezone are the webcast times listed in?

All times are displayed in your time zone that you selected when you registered. To change your time zone simply edit this in your profile.

Can I watch a recording of the webcast after the live presentation??

Yes. Recorded versions of live webcasts are available for viewing from the channel within a few minutes of the live webcast’s ending.

How do I find more webcasts on topics that interest me?

You can search all webcasts in BrightTALK using the search box at the top of every BrightTALK page.

I’ve noticed that some channels are on BrightTALK’s website and others are on third-party websites. How does that work?

While all channels are hosted on www.brighttalk.com, they are designed so channel owners can also easily embed them into their website.

How can I unsubscribe from a channel?

It’s quick and easy from your 'My BrightTALK' page. Just click 'Unsubscribe' on any or all of the channels in your ‘Subscribed Channels’ list.

How can I edit my profile?

Make sure you are logged in and click on 'Profile' in the top right corner of the screen or click on edit my profile in 'My BrightTALK page'.

I can't login, I've forgotten my password!

Simply click the forgotten password link on the login screen on either BrightTALK.com or on the channel players.

How can I start my own channel?

Simply click the 'Create Webcasts' link at the top of every page. BrightTALK™ Starter Channel is a great way to get going (it’s free), and you can upgrade to BrightTALK™ Premium Channel for longer and more frequent webcasts with more reporting.

View Webcasts button for the Viewers 'How is works' page